Rowleys Bay Resort Policies
DEPOSITS: All reservations require a deposit of ½ the total value (minimum 1 night) at the time the reservation is made. Deposits may be made by credit or debit card; American Express, MasterCard, Visa, and Discover cards are accepted. Deposits go towards your total balance due. Your balance due for a cottage or vacation home is one calendar month prior to your date of arrival and the entire balance becomes non-refundable at that point. Lodge room/suite balances due are due upon arrival.
CHANGE TO YOUR RESERVATION: We can make changes to your reservation (including cancellations) when you notify us 15 or more days prior to your arrival date for rooms and suites in the lodge, and one month prior to your arrival date for cottages and vacation houses. Upon check-in, guests are responsible for the entire balance of contracted stay.
CANCELLATIONS: A cancellation will be subject to a fee of $25.00 per unit, which will be charged separately before the deposit is refunded. The last date to cancel is 15 days prior to the date of arrival for the lodge, and one month prior to the date of arrival for cottages and the vacation homes. This date is provided when you make your reservation and is in your confirmation email. After this date, changes or cancellation to the reservation will result in a forfeiture of deposit. There are no refunds for early departures.
NOTES: Prices are subject to change at any time prior to confirmation of reservation from Rowleys Bay Resort. Room tax of 5.5%, plus state & county tax of 5.5% apply to all accommodation rates. Early Arrivals and Late Departures will be subject to an extra night’s rent.
Check-in: 3:30 pm
Check-out: 10:00 am – Cottages and Vacation Homes
11:00 am – Main Lodge
Some accommodations are equipped for disabled guests: please contact us for details.
For the safety and comfort of all of our guests, and without exception, we must enforce the following policies. There may be fines or penalties associated with non-compliance:
Maximum occupancy will be strictly enforced. We will not allow more guests than listed for any vacation home, cottage or room. This is required by state law. Failure to comply will result in being asked to leave and pay the remaining balance.
No pets allowed in any accommodations or on the resort grounds. Failure to comply with this policy will result in being asked to leave, paying the remaining balance of your stay, and a $500.00 damage fee.
Parking must be in driveways for vacation homes. Additional parking in resort parking lot. Road parking is not allowed.
Tents are not permitted anywhere on the resort property (by town ordinance).
Recycling is mandatory in our area, and we must ask our Guests to assist us in this worthwhile effort.
Accommodations and public areas in the Main Lodge, Cottages, and Vacation Homes are smoke free.
Resort quiet time is observed from 11:00 pm to 7:00 am.
We hope our Guests will appreciate and support these efforts to maintain a high standard of hospitality. If in any way we can make your stay more enjoyable, please be sure to let us know. We value your trust, and will do all we can to inspire return visits and referrals!
Rowleys Bay Resort is not responsible for inclement weather, lost or stolen articles, or mechanical failure that may disrupt services. We reserve the right to substitute any reserved unit with a comparable or higher value unit if necessary.