Rowleys Bay Resort Policies
DEPOSITS: All reservations require a deposit of ½ the total value at the time the reservation is made (and 100% of total value for approved one-night stays in the lodge). Deposits may be made by credit or debit card; American Express, MasterCard, Visa, and Discover cards are accepted. Deposits go towards your total balance due. Your balance due for a suite or cottage is 15 days prior to your date of arrival and the entire balance becomes non-refundable at that point. Lodge room balances are due upon arrival.
CHANGE TO YOUR RESERVATION: We can make changes to your reservation (including cancellations) when you notify us 15 or more days prior to your date of arrival. Upon check-in, guests are responsible for the entire balance of contracted stay and there are no refunds for early departures.
CANCELLATIONS: A cancellation will be subject to a fee of $25.00 per unit, which will be charged separately before the deposit is refunded. The last date to cancel is 15 days prior to the date of arrival. This date is provided when you make your reservation and is in your confirmation email and does not change if you move your reservation forward. After this date, changes or cancellation to the reservation may result in a forfeiture of deposit. There are no refunds for early departures.
NOTES: Prices are subject to change at any time prior to confirmation of reservation from Rowleys Bay Resort. State & county tax of 5.5%, and room tax of 8.0% apply to all accommodation rates. Early arrivals and late departures will be subject to an extra night’s rent.
Check-in: 3:30 pm
Check-out: 10:00 am – Cottages
11:00 am – Main Lodge (rooms and suites)
Some accommodations are equipped for disabled guests: please contact us for details.
For the safety and comfort of all of our guests, and without exception, we must enforce the following policies. There may be fines or penalties associated with non-compliance:
Maximum occupancy will be strictly enforced. We will not allow more guests than listed for any suite, cottage, or room. This is required by state law. Failure to comply will result in being asked to leave and pay the remaining balance.
No pets allowed in any accommodations or on the resort grounds. Failure to comply with this policy will result in being asked to leave, paying the remaining balance of your stay, and a $500.00 damage fee.
Parking for cottages permitted only on driveway (not on grassy areas). Additional parking in resort parking lot is permitted. Road parking is not allowed.
Tents and camping are not permitted anywhere on the resort or adjacent DNR property (by town ordinance).
Recycling is mandatory in our area, and we must ask our guests to assist us in this worthwhile effort.
Accommodations and public areas in the main lodge and cottages are smoke free.
Resort quiet time is observed from 11:00 pm to 7:00 am.
We hope our guests will appreciate and support these efforts to maintain a high standard of hospitality. If in any way we can make your stay more enjoyable, please be sure to let us know. We value your trust, and will do all we can to inspire return visits and referrals!
Rowleys Bay Resort is not responsible for inclement weather, lost or stolen articles, or mechanical failure that may disrupt services. We reserve the right to substitute any reserved unit with a comparable or higher value unit if necessary.